Virtual Care
Beginning immediately, we are temporarily expanding our virtual care options. Here is our updated list of telemedicine care options.
- Existing patients can request care through out Patient Portal with message, telephone, and video response options available depending on the problem.
- New patients can request an online appointment by selecting the eVisit appointment options when Scheduling Online.
Virtual Care Services
- Pink eye
- Itchy eyes – allergies
- Dry eye
- Stye & eyelid infections
- Coordinating care and refills with other specialists
- Scratchy/gritty eyes
- Watery eyes
- Burning eyes
- Consultation/advice
- Rx refills
Guidelines for Requesting Virtual Care
- Your username and temporary password were originally sent by email from noreply_uprise@visionweb.com.
- If you have forgotten your username or password there are links to retrieve them or you can call our front desk at (972) 985-1412 for help.
- The Patient Portal is not designed for mobile browsers, so a desktop or laptop internet browser is required.
- Google Chrome is the recommended browser. Whether you use Chrome or another browser, please make sure pop-ups are enabled.
- Once logged in you can use the Message Center to upload photos or other files and request your telehealth appointment.
- Please include your pharmacy’s name, address, and phone number in your secure message.